Policy

Xanadu understands that sometimes schedules change and therefore requests at least 24 hours’ notice when cancelling or rescheduling your appointment. A credit card is required to hold your appointment. Appointments cancelled within 24 hours will incur a charge of 50% of the service amount or for which clients are a “No-Show” for will incur a charge of 100% of the service amount. By confirming this appointment, you are agreeing to the cancellation policy.

Our cancellation policy allows us time to schedule clients on our waiting list and better serve all Xanadu guests. Thank you for your support and respect on this matter.

Please select “Book” below to reserve your appointment.

 

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